To share information and filing schemes
To setup useful forums for the group
To define and apply rules governing group code of practice
To define and automate simple procedures (like approval)

Methodology

The group IS the source of each single decision
Each member of the group must be properly trained
Group autonomy is the primary goal.
A group cannot work properly without a group leader.
 

The infrastructure project (network, servers)
Server operation staff
A group analyst with group dynamic knowledge
All the group members
The future group administrator
A groupware development specialist
 

Main steps

Build the team, and team momentum through training
Identify documents types and sources, interactions
Specify, validate filing and indexing schemes Define common distribution lists.
Define forums structures and composition.
Define common code of practice. Adapt the groupware product to the specifications
Load the document base, deploy the technology
Train users and monitor them
Evaluate results

W&GS tools