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A step by step approach :
Goals
To share a set of documents in an electronic form
for:
 | immediate access and sharing
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 | efficient search
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 | storage space savings
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 | enhanced privacy
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 | better disaster recoverability
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Methodology
Identify documents to take into account
Agree on details of filing and indexing schemes
Establish a framework for entering, indexing, and using documents in the base
Train the users to apply the framework in a disciplined way

Participants
The infrastructure project (network, servers)
Server operation staff
Analyst with linguistic knowledge
Users representatives
Users management
A development team (not always required)
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Main steps
Build the team, and team momentum through training
Identify documents types and sources
Specify, validate filing and indexing schemes
Adapt the DM product to the specifications
Load the document base, deploy the technology
Train users and monitor them
Evaluate results
W&GS tools
Set of typical figures and formulas to be used for
evaluation of
 | disk and archive sizes
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 | response times
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Methodology to identify documents
Methodology to decide filing and indexing scheme
Methodology to define and apply a common code of practice in a group
Results
Increase collective productivity
Enhanced access control to documents
Immediate access to documents
Wider sharing of knowledge
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